Frequently Asked Questions
Everything you need to know about shopping at Yards Store Menswear
What is your standard shipping policy?
We offer standard and express shipping options across the UK and internationally. Most UK orders are delivered within 2-4 working days, and tracking information is provided via email once your order has been dispatched.
How do I return an item for a refund?
We operate a 14-day return policy. Items must be returned in their original, unworn condition with all tags attached. Please use our online returns portal to generate a label and initiate the process.
Are the products sold on Yards Store authentic?
Absolutely. We are an authorized stockist for every brand we carry. All products are sourced directly from the manufacturers to guarantee 100% authenticity across our entire menswear collection.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.
How can I find the right size for me?
Each product page includes a specific size guide to help you find the perfect fit. Since sizing can vary between brands like Carhartt WIP, Patagonia, and New Balance, we recommend checking the individual measurements provided.
Can I change or cancel my order after it has been placed?
Our warehouse team processes orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team immediately. Once an order has been dispatched, we are unable to cancel or amend it.